Advanced Conflict Resolution Workshop

Refine and deepen your conflict resolution skills ✨

An advanced two and a half day training workshop that concentrates on the 'below the water line' skills of reflective listening, surfacing, polarising and resolving conflict.

The course is highly experiential and designed to build on all you have already learned, by correlating all the theory, diagnostics and tools of the Level 1 and 2 trainings and/or CoResolve into group dynamics real time.

Who should attend this training? 🌱

You will have completed the CoResolve Leadership training, or Lewis Deep Democracy level 1 and 2 covering the theory, diagnostics and tools of Deep Democracy, including:

• The Conscious & Unconscious

• Four Steps & Metaskills

• The Soft Shoe Shuffle

• Check-in & Check-out

• Role Theory

• Communication Vices

• Edges & Cycling

• The Argument

What you can expect to take away? 🌍

At the end of this Level 3 Course you will:

• Cemented your understanding of the basics of Deep Democracy

• Know when and how to move from the 4 Steps to Step 5

• Learned the skills of 'lowering the water line' and experienced the benefits of 'lowering the water line'

• Gained the tools of reflective listening, surfacing and polarisation

• A deeper understanding of role theory and group dynamics

• Gained the tool of role mapping

• Experienced conflict resolution the Deep Democracy way

• Deepened your awareness, your facilitation skills, and gained new tools and practice to deal with tension in any situation

Event Details 📅

• Dates: 

  • 28 July 2026 (Online) from 13h00 - 17h00, SAST

  • 4th August (In-person) from 08h30 - 16h30, SAST

  • 5th August (In-person) from 08h30 - 16h30, SAST

• Venue: Johannesburg

• Cost: R13 550 excluding VAT

• Capacity: Limited to 18 participants

• Booking: Online

• Enquiries: connect@shine.global

Facilitators 👥

Jenny Leclezio

An experienced leadership facilitator and coach with extensive corporate experience. Jenny has a strong track record of applying Lewis Deep Democracy methods to create more effective teams and leaders through improved decision-making, inclusivity, and cohesion.

Cilette Harris

Cilette consults in relationship and conflict management, organisational and systems development, and transformation. She integrates Deep Democracy into all aspects of her work to foster genuine personal commitment to change.

Included in the Course 📚

• Access to a custom-designed web-based platform

• Learning materials

• Exercises and discussion groups

• Opportunities to connect with participants internationally